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Statute

    1. General Provisions
      These Regulations define the terms and conditions of providing services electronically and sales conducted by the online store balticdarts.pl. 
      The store is run by Artur Lendzion, acting as an entrepreneur under the name "Baltic Darts specialist dart shop Artur Lendzion" with its registered office at 
      Artura Międzyrzecki 15, 83-000 Pruszcz Gdański. NIP 6040237384, hereinafter referred to as the "Seller".
      Contact with the Seller is possible via: e-mail address: balticdarts@gmail.com; telephone number: +48 531 767 971.
      The Regulations are continuously available on the balticdarts.pl website, enabling their download, playback and saving on a medium at any time. The Seller informs that the use of services provided electronically carries the risk of threats from third parties, such as malware and unauthorized access to data. Customers should use appropriate technical measures, such as antivirus programs and a firewall, to minimize this risk.
    1. Definitions
      Regulations – this document;
      Working days – these are days from Monday to Friday, excluding public holidays;
      Customer – a natural person who has full legal capacity, a natural person conducting business activity, a legal person or an organizational unit that is not a legal person, 
      to which special regulations grant legal capacity,
      who places an Order within the Online Store or uses other Services available in the Online Store;
      Order – a declaration of will of the Customer, aimed directly at concluding a Sales Agreement, specifying in particular the type and number of Goods. Civil Code – the act of 23 April 1964 (Journal of Laws No. 16, item 93, as amended); Account – a part of the Online Store assigned to a given Customer, by means of which the Customer may perform specific actions within the Online Store; Consumer – a Customer who is a consumer within the meaning of Art. 22[1] of the Civil Code; Entrepreneur – a Client who is an entrepreneur within the meaning of Article 43[1] of the Civil Code; Goods – a product presented in the Online Store, the description of which is available for each of the presented products; Gift voucher – a bearer document, in electronic form, not recorded on a material medium, in the form of a pdf file, containing combinations of characters in the form of a unique code,
      with an indicated denomination,
      which can be used as a means of payment for Goods in the Online Store, under the terms and conditions specified in these regulations;
      Sales agreement – ​​a sales agreement for Goods within the meaning of the Civil Code, concluded between the Seller and the Customer;Services –
      services provided by the Seller to Customers electronically within the meaning of the provisions of the Act of
      18 July 2002 on the provision of services by electronic means (Journal of Laws No. 144, item 1204, as amended);Consumer Rights Act –
      the Act of 30 May 2014 on consumer rights (Journal of Laws 2014, No. 827);
      Electronic Services Act – the Act of 18 July 2002 on the provision of services by electronic means (Journal of Laws No. 144, item 1204, as amended);
    1. Rules for using the online store
      To use the Online Store, the Customer must meet minimum technical requirements, such as having a computer or mobile device with Internet access, access to e-mail,
      a web browser (Internet Explorer version 11 or later, Firefox version 28.0 or later, Chrome version 32 or later, Opera version 12.17 or later, Safari version 1.1. or later)
      and enabling Cookies and Javascript in the web browser.
    The Customer is obliged to comply with the provisions of the Regulations and the law in force in the territory of the Republic of Poland. 
    The Customer may not provide or transfer content prohibited by law, such as content promoting violence, defamatory or violating personal rights and other rights of third parties. 
    The Customer is obliged to use the Online Store in a way that does not disrupt its operation and is not burdensome for other Customers and the Seller. 
    In addition, the Customer may not take actions such as sending unsolicited commercial information (spam) or use the content posted on the Online Store beyond the scope of their own personal use. 
    
    The Seller collects and processes the personal data provided by Customers in accordance with applicable law and in accordance with the Privacy Policy available on the Store's website.
    1. Store Service
      The Seller offers Services through the Online Store 24 hours a day, seven days a week, free of charge for Customers.
      The Customer may use the Account management service in the Online Store after registering by completing and accepting the registration form on the Store's website. 
      The Account Management Service Agreement is concluded for an indefinite period and may be terminated by the Customer at any time by sending a request to delete the Account. 
      The Seller may organize occasional competitions and promotions, the terms of which are published on the Store's websites. 
      Promotions in the Online Store are not combined, unless the Promotion Regulations provide otherwise.
      
      In the event of a breach of the provisions of the Regulations by the Customer, 
      the Seller has the right to terminate the Service provision agreement after previously unsuccessfully requesting the Customer to cease the violations, with an appropriate deadline.
      The Seller has the right to maintain a 14-day notice period.
    1. Conclusion of the sales agreement
      All information regarding the Goods, such as descriptions, technical and utility parameters and prices, posted on the Store's websites constitute an invitation to conclude the Agreement,
      in accordance with Article 71 of the Civil Code.
      The Store guarantees that all Goods offered in the Online Store are new, in accordance with the Agreement and legally introduced to the Polish market.
    In the event that the Seller uses mechanisms for individual price adjustment based on automated decision-making, the Seller shall provide this information
    to the Consumer each time when placing an Order,
    in accordance with the requirements regarding the protection of personal data.
    To place an Order, the Customer must have an active e-mail account. If the Customer places an Order using the Order form available on the Store's website,
    the Order is placed in electronic form and constitutes an offer to conclude a Sales Agreement.
    The Customer is bound by the offer when the Seller has sent confirmation of receipt of the Order to the e-mail address provided by the Customer. Confirmation constitutes acceptance of the Customer's offer and conclusion of the Sales Agreement. If the Customer places an Order by phone or e-mail, they must do so on business days and at the hours indicated on the website of the Online Store. The Customer must provide the name of the Product from those available on the Store's website, its quantity, method of delivery and form of payment, and the data needed to complete the Order,
    such as name and surname, place of residence and e-mail address.
    After completing the Order, the Seller will provide the Customer with information on the total value of the Order, which binds the Customer to the Sales Agreement. Confirmation of the terms of the placed Order will be sent to the Customer who is a Consumer, each time after placing the Order by phone or e-mail. The Agreement is concluded at the moment the Customer, who is a Consumer, sends (in response to confirmation of the terms of the Order sent by the Seller)
    an electronic message to the Seller's e-mail address,
    in which the Customer: accepts the content of the sent Order and expresses consent to its implementation and accepts the content of the Regulations and confirms that
    he/she has read the instructions on withdrawal from the Agreement.
    After concluding the Sales Agreement, the Seller confirms its terms to the Customer by sending them to the Customer's e-mail address or in writing to the address provided by the Customer. The Sales Agreement is concluded in Polish, with content consistent with the Regulations.
    1. Delivery
      The delivery of goods is limited to the European Union and takes place to the address indicated by the customer when placing the order. 
      The customer can choose one of the following forms of delivery of the ordered goods:
      
      courier delivery,
      parcel lockers,
      personal collection at the point of sale.
      
      On the store's websites, the Seller informs the customer about the number of working days required to complete the order and deliver the goods, as well as the amount of delivery fees. 
      The delivery and order fulfillment time is counted in working days, in accordance with point VII, item 2. 
      The Seller provides the customer with proof of purchase. In the event that different fulfillment times are provided for different goods included in the order, 
      the longest time for the entire order applies.
    1. Payment
      The prices of the Goods offered are given in Polish zlotys and include all components, including VAT, customs duties and other fees.
      
      The Customer may choose one of the following payment methods:
      
      Bank transfer to the Seller's bank account (in the case of this method, the execution of the Order will be initiated after the Customer receives confirmation of 
      acceptance of the Order from the Seller,
      and then the Goods will be sent after receiving the payment to the Seller's bank account and after the Order is completed);
      Cash payment upon personal collection - payment will be made at the Seller's personal collection point for the Goods (in this case, the execution of
      the Order will be initiated immediately after the Customer
      receives confirmation of acceptance of the Order from the Seller,
      and the Goods will be issued at the personal collection point);
    Electronic payment - after receiving confirmation of acceptance of the Order from the Seller, the Order will be processed after receiving information from the payment system 
    about the payment made by the Customer,
    and then the Goods will be sent immediately after the Order is completed.
    The Seller informs the Customer on its website about the payment deadline for the Order. In the event of failure to pay by the Customer within the specified period,
    the Seller may withdraw from the Agreement after a prior,
    unsuccessful request for payment and setting an appropriate deadline,
    based on Article 491 of the Civil Code.
    1. Possibility of withdrawal from the contract
      The Consumer has the right to withdraw from the Contract without giving a reason within 14 days from the date of delivery of the Goods or conclusion
      of the Contract for the provision of Services.
      To exercise this right, the Customer must submit an appropriate declaration before the expiry of this period. The Consumer may use the declaration template provided by the Seller on the Store's website or formulate the declaration independently.
    If the Consumer submits a declaration of withdrawal from the Agreement, the Seller is obliged to send confirmation of receipt of the declaration to the Consumer's e-mail address.
    The right to withdraw from the Agreement does not apply to Agreements for the provision of services for which the Consumer is obliged to 
    pay the price and which have been fully performed with the express consent of the Consumer,
    who was informed of the loss of the right to withdraw from the agreement before the commencement of the provision.
    This right is also excluded in the case of Agreements in which the price or remuneration depends on fluctuations in the financial market, Agreements for the provision of services for which
    the Consumer has expressly requested the arrival of the Seller for the purpose of repair or maintenance and Agreements concluded through a public auction.
    In addition, the right to withdraw from the Agreement is also excluded if the subject of the provision is a non-prefabricated Good, manufactured according to
    the Consumer's specification or intended to meet their individual needs,
    Goods that spoil quickly or have a short shelf life,
    Goods delivered in a sealed package that cannot be returned after opening due to health protection or hygiene reasons, products that after delivery, due to their nature,
    are inseparably connected with other items,
    alcoholic beverages or audio or visual recordings or computer programs delivered in a sealed package if the package was opened after delivery,
    as well as in the case of the delivery of newspapers, periodicals or magazines, with the exception of the Subscription Agreement.
    In the case of the above agreements, the Consumer has no right to withdraw from the agreement referred to in Article 27 of the Consumer Rights Act. This means that if the Consumer has agreed to the commencement of the provision of the service by the Seller and has been informed that after the service has been provided,
    he will no longer have the right to withdraw from the agreement, he will not be able to exercise this right.
    However, in the case of agreements for the provision of Digital Content not supplied on a tangible medium, the Consumer has the right to withdraw from the agreement
    if the Seller has not informed him of the loss of the right to withdraw
    before the commencement of the provision of the service,
    or if he has not provided the Consumer with the confirmation referred to in Article 15 paragraphs 1 and 2 or Article 21 paragraph 1 of the Consumer Rights Act.
    According to the Consumer Rights Act, customers have the right to withdraw from a distance contract within 14 days without giving a reason. Withdrawal from the contract should be submitted in writing or in another manner consistent with the contract concluded between the seller and the consumer. In the event of withdrawal from the contract, the seller is obliged to immediately return to the consumer all payments made, including the costs of delivering the goods. The refund should be made no later than 14 days from the date of receipt of the consumer's declaration of withdrawal from the contract. The seller returns the payment using the same method of payment that the consumer used, unless the consumer agrees to a different method of return. The customer only bears the direct costs of returning the goods, unless the seller has agreed to bear these costs. If the consumer has chosen a method of delivery of the goods other than the cheapest standard method of delivery offered by the seller, the seller is not obliged to refund
    the additional costs incurred by the consumer.
    In the event of withdrawal from the contract, the contract is considered not to have been concluded, and what the parties have provided should be returned in an unchanged state,
    unless the change was necessary to determine the nature,
    characteristics and functionality of the goods.
    The purchased goods should be returned to the seller's address. The seller may withhold the refund of payments received from the customer until the goods are received back or the customer
    provides proof of their return,
    depending on which event occurs first, unless the seller has offered to collect the goods from the customer himself.
    1. Complaints
      The Seller is obliged to deliver the Goods in accordance with the Agreement.
      
      In the event that the Goods are inconsistent with the agreement, the Seller is liable in accordance with the provisions of the Consumer Rights Act towards the Customer who
      is a Consumer or the Customer who is a natural person concluding
      the Agreement directly related to their business activity, but only if the Agreement is not of a professional nature for this person, in accordance with the provisions on the Central Registe
      r and Information on Business Activity.
      The warranty does not apply to Entrepreneurs.
      Complaints related to the violation of the Customer's rights, guaranteed by law or under the Regulations, should be sent to Artur Lendzion, ul.Artura Międzyrzeckiego 15 83-000 Pruszcz Gdański,
      to the e-mail address balticdarts@gmail.com,
      telephone number +48 531767971.
    To file a complaint, the Customer should send the Goods complained about, if possible, together with proof of purchase to the above address. The Seller undertakes to consider each complaint within 14 days of its receipt.
    In the event of any deficiencies in the complaint, the Seller will request the Customer to supplement it to the extent necessary immediately, but no later than within 7 days of the date of receipt of the request by the Customer.
    The Seller undertakes to deliver the Goods in accordance with the agreement. The Seller is liable for the non-conformity of the Goods with the agreement, on the principles specified in the Consumer Rights Act,
    towards the Customer who is
    a Consumer and the Customer who is a natural person
    concluding an agreement directly related to their business activity, when the content of the agreement indicates that it does not have a professional character for this person.
    The warranty towards Entrepreneurs is excluded.
    The Customer may submit complaints regarding the functioning of the store and the use of services in writing to the address balticdarts@gmail.com or
    the correspondence address Baltic Darts specialist dart shop Artur Lendzion, ul.Artura Międzyrzeckiego 15 83-000 Pruszcz Gdański. In the complaint,
    the Customer should provide their name and surname, correspondence address, type and description of the problem.
    The Seller undertakes to consider each complaint within 14 days from the date of its receipt. In the event of deficiencies in the complaint, the Seller will request the Customer
    to supplement it to the necessary extent within 7 days from the date of receipt of the request by the Customer.
    The Customer who is a consumer has the possibility of using out-of-court methods of complaint consideration and claim settlement, such as: - applying to a permanent consumer arbitration court operating at the Trade Inspection with a request to resolve a dispute arising from the concluded sales agreement; - applying to the provincial inspector of the Trade Inspection with a request to initiate mediation proceedings on the amicable settlement of the dispute between the Customer and the Seller: - obtaining free assistance in resolving a dispute between the Customer and the Seller, using the free assistance of the district (municipal) consumer advocate or a social organization
    whose statutory tasks include consumer protection
    (such as the Federation of Consumers,
    the Association of Polish Consumers).
    Advice is provided on the free consumer hotline number 800 007 707 by the Federation of Consumers and by the Association of Polish Consumers at the email address porad@dlakonsumentow.pl;
    - filing a complaint via the EU ODR online platform, available at: http://ec.europa.eu/consumers/odr/.
    1. Warranty
      The Goods supplied may have a manufacturer's or Seller's warranty, in accordance with the terms specified by the relevant guarantor. I
      nformation regarding the existence and content of the warranty and the time for which it was granted is presented in the description of the Goods on the Store's websites.
    1. Summary
      All rights to the online store, including intellectual property rights, ownership rights to the name, internet domain, website of the store and forms and logos, belong to the Seller. 
      Their use is permitted only in the manner specified and in accordance with the terms and conditions.
      
      The provisions of the agreement regarding Consumers, withdrawal from the agreement and complaints apply to a natural person who concludes an agreement directly related to their business activity, 
      where the agreement is not of a professional nature for this person, especially resulting from the subject of their business activity, made available on the basis of the provisions of the Central Register
      and Information on Economic Activity.
      The provisions regarding out-of-court settlement of disputes and enforcement of claims do not apply.
    Any disputes between the Seller and the Consumer will be subject to the jurisdiction of the competent courts in accordance with the relevant provisions of the Code of Civil Procedure.
    
    Any disputes between the Seller and the Business Client will be subject to the jurisdiction of the court based on the Seller's registered office.
    
    The provisions of the Civil Code, the Act on the provision of services by electronic means, the Act on consumer rights and other relevant provisions of Polish law shall apply to all matters not regulated in this Agreement.
    
    Each customer will be informed of any changes to this Agreement via information on the main page of the online store containing a summary of the changes and their effective date. 
    Customers with an account will also be informed of the changes and their summary to the e-mail address provided by them. The effective date of the changes may not be earlier than 14 days from the date of announcement. 
    If the Customer with an account does not accept the new terms and provisions, they must notify the Seller within 14 days from the date of notification of changes to the Agreement. 
    Notifying the Seller of the lack of acceptance of the new terms and provisions results in termination of the Agreement.