Right of withdrawal

1. The customer has the right to withdraw from the distance contract without giving any reason within 14 days of receiving the goods.
2. In order to exercise the right to withdraw from the contract, the Customer should inform the seller by e-mail or in writing to the store's registered office address.
3. The goods must be returned intact, with a complete set of documents.
4. The cost of returning the goods is borne by the customer.
5. Within 14 days of receiving the declaration of withdrawal from the contract, the Seller will refund the Customer the cost of purchasing the goods and the cost of delivery to the Customer, with the exception of additional costs resulting from the method of delivery chosen by the Customer other than the cheapest standard method of delivery offered by the Seller.
6. The right to withdraw from the contract does not apply in the case of purchase of goods manufactured according to the Customer's specifications or tailored to their individual needs.
7. The customer is liable for any reduction in the value of the goods resulting from their use in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the goods.
8. After withdrawal from the contract In the event of withdrawal from the contract, we will send all payments received from you, including the costs of delivering the goods (with notification of your choice of delivery other than the cheapest method of delivery previously offered by us), and in the later case no later than 14 days from the day on which we received notification of your right of withdrawal. We will make the refund using the same means of payment that you used in the original transaction, unless you have expressly agreed otherwise; in any case, you will not incur any fees in connection with this refund. We may withhold the refund until we receive the goods or until you provide us with proof of having sent them back, depending on which event occurs first. Please send back or hand over the goods to us at 83-000 Pruszcz Gdański ul. Międzyrzecki 15 Baltic Darts, immediately and in any case no later than 14 days from the day on which you informed us of your withdrawal from this contract. The deadline is met if you send back the goods before the expiry of the 14-day period. You will have to bear the direct costs of returning the item. You are only liable for the reduction in the value of the item resulting from using it in a way other than necessary to establish the nature, characteristics and functioning of the item. The right of withdrawal by the consumer is excluded in the case of: - an agreement in which the price or remuneration depends on fluctuations in the financial market over which the entrepreneur has no control and which may occur before the expiry of the withdrawal period; - a contract where the subject of the service is a non-prefabricated item, manufactured according to the consumer’s specification or intended to meet their individual needs; - a contract where the subject of the service is an item that spoils quickly or has a short shelf life; - a contract where the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery; - a contract where the subject of the service are items that after delivery, due to their nature, are inseparably connected with other items; - a contract where the subject of the service are alcoholic beverages, the price of which was agreed upon at the conclusion of the sales contract, and which can only be delivered after 30 days and whose value depends on market fluctuations over which the entrepreneur has no control;. - a contract in which the consumer has expressly requested the entrepreneur to come to him for urgent repair or maintenance. If the entrepreneur additionally provides services other than those requested by the consumer, or supplies items other than spare parts necessary to perform the repair or maintenance, the consumer has the right to withdraw from the contract in relation to additional services or items; - a contract in which the subject of the provision are sound or visual recordings or computer programs delivered in a sealed package, if the package has been opened after delivery; - a contract for the supply of newspapers, periodicals or magazines, with the exception of a subscription contract; - a contract concluded at a public auction

Any issues related to the right of withdrawal can be reported to the e-mail address: balticdarts@gmail.com.